Have a Question About Stop & Store?

Read our frequently asked questions below to find out everything you need to know about storing with Stop & Store.

Stop and Store Lowestoft offer a range of sizes, from small 10 sq ft lockers, up to 250 sq ft storage rooms. We also offer external drive up self storage units.

There are no other standard additional rental charges.

We accept all major credit cards and debit cards with a Visa or MasterCard symbol. We take the first payment when you move in, and the payments from your card on the first day of the month. If you move in during the second half of the month, we will charge for the remainder of the current month and the next full month.

All our storage rooms are checked and kept to the highest standards of cleanliness. Items which are likely to cause any mess are prohibited from being stored.

• Generally, you can store anything with a few exceptions:

• Food or perishable goods.

• Any living creatures.

• Combustible or flammable materials or liquids such as gas paint, petrol, oil or cleaning solvents.

• Explosives, weapons or ammunition.

• Chemicals, radioactive materials, biological agents, toxic waste, asbestos or other materials of a potentially dangerous nature.

• Any item which emits any fumes, smells or odours

• Any illegal substance, illegal items or good illegally obtained.

• Compressed gas.

Rent is charged monthly in advance on the 1st day of the month. If you take advantage of a prepaid deal, then the full amount will be charged upon move in, for the period of the promotion.

Stop and Store do not refund rent or other charges for part used months.

There is not a requirement to reserve, you can move in straight away. However, it is advisable to check availability, particularly if you are looking for a specific size.

We can hold a specific unit size for up to two weeks. You do not have to make a long-term rental commitment; we require only 2 weeks’ notice before the end of the month to terminate your agreement. All you need to do is contact us to confirm your provisional move out date. An email will be sent with details of the move out process. It is essential that you call us to confirm you have completely vacated the unit. If we do not have confirmation, then the unit will be considered rented and charges will be incurred. Stop and Store do not provide refunds for any unused rental in the month.

Rates are from £10 a week subject to the amount of space you need. We also have pre-paid and other discounted promotions. For a quote please contact us. All we need is a valid credit card and a piece of picture ID.

Yes, however, we have trucks and trollies you are welcome to use, to help with the move in process.

No deposit is required when you rent your storage room. However, the unit must be left clean and tidy and without damage. Stop and Store reserve the right to charge your credit card to repair any damage or excess cleaning, or the cost of disposing any left items.

Stop and Store can provide contents insurance cover while your goods are in store.

2 weeks’ notice is required before the end of the month to terminate the contract.

The storage room must be left empty and clean upon vacation and you must inform us that you have vacated. Full terms and conditions are available upon request lowestoft@stopandstore.co.uk

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