If you are the type of person who is technically minded and is thinking of becoming a professional technician, there is a career waiting for you. But to do it right and to deliver quality service there are a number of considerations to be considered.
But first, if you are not the type of person who is willing to get dirty, then the job is not for you. Whether you are going to service catering equipment, do electrical work or plumbing, become a gas fitter, the job entails installing, troubleshooting and dealing with customers.
Dealing with customers is often the hardest part of being a service technician. When they say “jump” it’s not “why?” its “how high.”
In most instances, the job is urgent, as there is a crisis or a problem that needs fixing as soon as possible. This is where the skill of having to manage stress is vital. As a service technician, when you reach the job, the expectation is that you will fix it, and straight away.
On top of it all the customer didn’t bank on this happening and hasn’t budgeted for it, so when its finished, you must get your money out of him…more stress!
Getting started as a Service Technician
Setting up a business as a service technician is not just about a man and a van. Yes, that’s probably what the customer sees. But behind the scenes, it is far more complex.
In setting up the business, an investment in the tools of the trade is required. These will differ according to whether you are an electrician, refrigeration specialist, plumber, or mechanical fitter.
You would have invested in your license to become a bona fide operator and chosen a particular area to operate your business in. Based on that your marketing would have shown that there is a big enough customer base from which to get business.
Looking For Storage in Lowestoft
Then there is the commitment to where the business will operate from. Do you sign up for a long lease at some business premises? Is this wise when there are few customers in the beginning stages?
What most emerging businesses need is security? A safe place to keep equipment and the tools of the trade. A self storage unit at Stop & Store Lowestoft is ideal for this purpose. We are centrally situated, which is an ideal location for a service technician to operate in. Set up your working space, bring in a worktable and some shelves to house the tools, and get going!
More ideally, there is no long-term commitment, and if the business needs to be relocated, simply do so at the end of the month.
This is the beauty of self storage: it provides the service business with a lot of flexibility and complete security.
Some Tips for Rendering Quality Service
As the customer is the person that pays the bills, as a service technician it is advised that the customer is treated with utmost care. Not only that don’t assume anything when you arrive at the job.
Once the customer has explained what the problem is, go about checking the operating environment: the power source, fuses, and tripped circuit breakers. These first checks could save a lot of time and headaches further on down the line.
Secondly if as a service technician you are not sure of what the problem is, or you know what the problem is but are not sure of how to fix it, seek the advice of others. Three heads are better than one.
Next, keep records. Just as a medical doctor has a record of every patient visit and treatment, do the same as a service technician. A record will also safeguard you against claims should any be made later.
It’s a clever idea to take photographs as evidence as you may have been required to certify your installation, and by doing this you will be covered later.
Service technicians are often expected to be on call 24/7. Right upfront there are unlikely to be any late sleeps in the morning. Each day will be a new challenge, at the disposal of customers with problems.
It helps to be fit, and patient, be time-aware, and have a good attitude to solving problems timeously.
What Stop & Store Lowestoft Offers You
What is apparent is that hiring a self storage unit in a facility such as Stop & Store Lowestoft can go a long way to improving the efficiency of your business.
As a service technician, you have a lot of money invested in your tools and equipment, so the safety of these is at the top of your priority list.
Our facility is well kept and protected by state-of-the-art security which includes CCTV and an alarm system that is monitored by professional personnel 24/7, as well as intruder alarms. You can rest assured that your equipment, stock, or inventory will be secure. Access is strictly controlled, and the facility is well lit.
Renting one of our self storage units at Stop & Store Lowestoft could be the perfect solution to solving the problem of where to store your tools of the trade. Instead of hiring expensive warehouse space or other commercial space, hiring a storage unit is like having your own storage space or warehouse. There are no deposits to be paid, and no hidden costs for services. What you sign up for is what you pay.
We make hiring a self storage unit as easy as possible for you and you can conduct the entire process online. Book and pay for it from your mobile. We will send you your unique PIN access code. Once you have this, you are ready to start storing your goods. You can visit your unit when you like during our opening hours of 8 am to 8 pm.
You can hire a unit for as little as a few weeks to as long as you need it, so this is a very flexible solution to your storage problems.
If you are not sure of the size unit you need, use the space calculator on our website to make this easier for you. Our units ranges in size from 12 sq ft to 200 sq ft, so you are sure to find a size to suit you.
If you would like more information about running your business from one of our units, please contact us on 01502 580005.